My Cart

Close

Shipping

COVID-19: DELIVERY DELAYS

Please note all orders are being shipped, as normal, from our warehouse in Queensland, Australia, within 3 business days of purchase.

However, amidst the current COVID-19 pandemic Australia Post are experiencing delivery delays to their standard and express shipping, both domestically and internationally.

Unfortunately, due to limited capacity across international air routes, packages may be transferred to sea carriage, resulting in further delays – all of which are out of our control.

Australia Post is working with partner airlines and postal operators to move items as quickly as possible, however to avoid disappointment we recommend consulting their website for the latest updates prior to making your purchase.

A tracking number will be provided to you at the time of purchase to allow visibility of shipment progress, however once your parcel has left Australia it will no longer sit with Australia Post to manage. For ongoing updates, we suggest contacting your country’s courier service provider.

Whilst delivery delays are out of our control, we understand how frustrating these extended wait times can be and are forever grateful for your patience and support during this uncertain time.

We hope to have your new Carra Lee garments with you soon.

Stay safe and well! xx

---------------------------------------------------------------------------------------------------------

We utilise Australia Post for all deliveries both within Australia and worldwide.

Once payment has been confirmed all items will be shipped within 1 - 2 business working days. During busy periods please allow an extra day for your items to be shipped.

Australia

Standard Shipping (orders under $100 AUD) - $4.95 AUD
Standard Shipping (orders over $100 AUD) - FREE
Express Shipping - $9.95 AUD 

New Zealand

Standard Shipping (orders under $150 AUD) - $15.00 AUD
Standard Shipping (orders over $150 AUD) - FREE
Express Shipping - $25.00 AUD


Rest Of The World

Standard Shipping (orders under $200 AUD) - $19.00 AUD
Standard Shipping (orders over $200 AUD) - FREE
Express Shipping - $35.00 AUD


Please note that orders shipped outside of Australia may be subject to import duties or taxes, applied when your package reaches the destination country.

As the recipient, you are responsible for the payment of all local taxes and duties incurred, before your items can be released from customs. Carra Lee Collective does not accept any responsibility for these charges, so we suggest checking the customs and duties processes relevant to your package destination, prior to purchase.